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RENTAL
CHARGES
When calculating the number of days a vehicle is rented, the day of pick up is
counted as day one of the rental, regardless of pick up time. The day of the
vehicle’s return is counted as the final day of the rental. When a rental
moves from one rate season to the next, the calculation is based on both rates.
RENTAL
DURATION & KILOMETRES
Minimum rental for all vehicles is 7
days.
Rentals are based on unlimited kilometres.
BRANCH
HOURS FOR PICK-UP AND DROP-OFF:
Sydney, Melbourne, Brisbane, Adelaide, Cairns, Darwin and Perth.
Monday to Friday – 8.30am to 3.00pm
Weekends, Public Holidays by prior arrangement
only.
LICENCE
MINIMUM/MAXIMUM AGE
A valid Driver's Licence from your Country of Origin
or Residence, or
an International Licence is acceptable. The minimum age is 25 years. The maximum
age is 75 years. Arrangements can be made
for drivers aged between 21 and 24 and drivers
over 75 under special circumstances, subject to additional insurance charges.
CANCELLATION
Other than for exceptional circumstances and then entirely at the discretion of
the manager, the following fees will apply for cancellations after confirmation
of booking (payment of deposit):
A $75.00 cancellation administration fee will apply to
all cancellations.
Within 30 days prior to pick-up: $500.00
Within 7 days prior to pick-up: 50% of rental cost
If cancelled on day of pick-up or a No Show: No refund
available
If vehicle is returned early: No refund available
Please note: An amendment of the dates or vehicle type after a
booking has been confirmed by Around Australia Motorhomes may be treated as a cancellation and the appropriate
fees will apply.
CHANGE OF DROP-OFF DESTINATION
Authorization must be obtained if a
change of drop-off destination is required.
AAM cannot guarantee that any such authorization
will be granted. If authorization is
granted, a fee of up to $800 may apply.
INSURANCE
Insurance is a mandatory charge that
provides comprehensive cover.
Both CDW Protection Package and (MPP) Maximum
Protection Package DO NOT COVER any type of water damage,
i.e.: vehicle immersion
or salt water damage.
Around Australia Motorhomes reserves the right to
restrict vehicle movements and insurance level availability in certain areas
due to adverse road or weather conditions.
BOND
DEPOSIT
A deposit is required for all vehicles at time of pick up. On return of the
vehicle, provided no accident or damage has occurred, the vehicle is completely
clean with fuel and gas tanks full, then the deposit will be returned to the
renter. Payments made via credit card.
MINIMUM
HIRE/ONE WAY HIRE
Minimum rental is 7 days. Minimum one way rentals are 14 days. NB: One way
rentals are subject to a one way fee.
CHANGE OF
VEHICLE
We reserve the right to substitute a comparable or superior vehicle at no extra
cost in extreme circumstances. This shall not constitute a breach of contract
and does not entitle the renter to any refund whatsoever.
CLEANING
FEE
A cleaning fee of $120 will be charged if the vehicle is not returned in reasonable condition.
Charging of such fee will be at the depot
manager’s discretion. The vehicle must be returned with the toilet
emptied, otherwise a cleaning fee of $100.00 will be charged.
REFUNDS
There are no refunds for vehicles returned earlier than the agreed term on the
rental contract.
DESTINATION
/ ROAD RESTRICTIONS
Vehicles may be driven in all states; however, restrictions apply depending on
road types and standards. All vehicles can only be driven on recognised roads,
i.e. roads shown on maps.
Campervans and motorhomes
ARE RESTRICTED TO BITUMEN ROADS ONLY.
All insurance and refundable money is waived if the
above restrictions are breached. Any damage and/or recovery costs are the
customer’s responsibility.
REPAIRS
All repairs / tyre replacements must be authorised by Around Australia
Motorhomes prior to any repair work proceeding. Around Australia Motorhomes
will reimburse you for expenses incurred in rectifying any authorised problems
on presentation of the relevant receipts. NB: Defective parts or damaged tyres
must be returned to our office for inspection. We will not accept
responsibility for hotel or motel charges, meals or out of pocket expenses
– in the case of breakdown, liability will be limited to the refund of
hire charges for any days lost.
SERVICE
All vehicles are covered by a national emergency roadside breakdown service.
TRAFFIC
INFRINGEMENTS
We reserve the right to charge the renter for any speeding or parking fines
and/or accidents not reported on return of the vehicle. ($55 admin fee will
apply per fine.)
RENTAL PAYMENTS
All rental charges and security bonds
must be paid in full prior to or on the day of
the commencement of the rental. All payments to
Around Australia Motorhomes must be made in
Australian Dollars only. Please note that
payment can only be made by Visa, MasterCard or
Australian Bankcard (no other credit cards or
EFTPOS are accepted). Personal or business
cheques, cash, travellers cheques or bank
cheques can only be excepted if received 14 days
prior to the commencement of the rental.
It is your
responsibility to ensure that your credit card
has sufficient funds and/or daily transaction
limit. No vehicle will be released under any
circumstances until the rental payment and
Security Bond is paid in full.
PLEASE NOTE
Around Australia Motorhomes reserves the right to refuse any rental at its
discretion. For full terms and conditions or rental see the rental agreement.
DISCLAIMER
Rental rates, insurance rates and terms and conditions are subject to change
without notice.
Vehicles and illustrations shown may be different to
the actual vehicle offered due to modifications and/or upgrades.
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