Campervan Rentals, Motorhomes Rentals, Australia

AA Motorhomes - Campervan Rental

FAQ

1.
If I get a quote emailed to me, how long do I have before it expires?

Our quotes are valid for 10 days.

2.
What credit cards do you accept? Do you charge credit card fees?

We accept Visa or Mastercard. We do not charge credit card fees for Visa or Mastercard.

3.
What is included in the rental price?

Linen and bedding (including sheets, pillows, towels, doonas, sleeping bags), kitchen equipment and outdoor tables and chairs. All AAM hires include unlimited kilometres. All government charges and taxes are included in the rental price.

4.
Am I able to extend my rental after I have picked up?

Yes. As long as the vehicle is available for your requested extension. The relevant daily hire rates at the time of the extension will apply.

5.
When do I have to pay for my hire?

$500 or 10% (whichever is greater) must be paid as a deposit at the time of booking. The balance of the charges is due prior to commencement of the rental.

6.
Are the vehicles covered by roadside assistance?

Yes. All of our vehicles are covered by a 24 hour roadside assistance service where mechanical service is required. Customers also have access to an assistance hotline where they require information or help with their motorhome’s features.

7.
Does the vehicle come with maps or guides?

Yes. A comprehensive Road Atlas of Australia and 2 national campground guides are provided with the vehicle.

8.
Do your vehicles come with awnings?

Yes. All of our vehicles are fitted with a roll out shade awning or canvas shade awning. Please refer to the specific vehicle pages for more information.

9.
In what cities are your depots located?

We have branches located in Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns and Darwin.

10.
Which vehicles can children travel in?

Children over the age of 6 years can travel in all AAM vehicles. Children under the age of 6 years will generally require some form of restraint. We provide baby seats and booster seats for this purpose. Please see the baby seat or booster seat page for information on which vehicles these may be fitted to.

11.
How do I pay for my motorway tolls?

You may use your own e-tag or purchase a toll pass from AAM. This covers provides unlimited use of toll roads throughout Australia for the duration of your hire.

12.
What is your minimum hire period?

AAM’s standard minimum rental period is 7 days. This may vary over peak holiday periods or on some one-way rentals. Please Get a Quote to check what applies.

13.
How many passengers can your largest vehicle seat?

The 6 Berth Grand Tourer is our largest vehicle. This vehicle can legally seat six passengers.

14.
Do I need a BBQ?

Many campgrounds and national parks throughout Australia provide BBQs for free or at a low cost. In the past, customers have found these facilities more convenient than storing a BBQ in the vehicle.

15.
Do I have to stay in a caravan park every night?

We recommend that you plug in to a powered site at least every second or third night. This will enable the auxiliary batteries to recharge.

16.
Where can I stay if I’m not staying in a caravan park?

National parks and designated roadside rest areas are a great low cost alternative to caravan parks. We advise to check with the local government authority before staying on the side of the road.

17.
Can I hire the vehicle if my drivers’ licence has been issued outside of Australia?

Yes. You may use your own country’s driver’s licence, as long as it is an unrestricted licence which has not been cancelled or revoked.

18.
Do I need a special licence?

All of our vehicles can be driven with a standard car licence.

19.
Where can I take the vehicle?

The vehicle may be driven on any sealed road throughout Australia.

20.
Can I hire bikes?

Yes. We hire bikes and bike racks. Please see our Extras for more information.

21.
What sort of luggage should I bring?

We recommend packing in soft luggage which can be easily stored in the vehicle. Hard suitcases may be difficult to store.

22.
Can I hire vehicle with automatic transmission?

Automatic transmission vehicles may available upon request in various vehicle categories. Please refer to the various vehicle pages and let us know before you book if you require an automatic vehicle.

It is our pleasure to provide the following travel tips for your motorhome or campervan holiday around Australia. If you have a question that is not...

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